Fine-Tune Your Business/ Focus On Fundamentals
What is especially important here is customer service. In downtimes most companies get grouchy and it clearly shows. Be the company or retailer that looks on the bright side and provides their customers with honest and sincere customer service. When times get better the business will come back threefold.Even in down times there are hot products. Quite often they are accessories that drive a higher margin. Educate and motivate retail staff to focus on sell through and closely manage the turn for quick replenishment. Work with the brands to ensure there is back up inventory and quick replenishment.
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